Fulfillment Policy

We act as a service provider for our property partners, offering booking and guest support on their behalf.

PLEASE NOTE: Each property partner sets their own refund and cancellation policy. These policies may vary by property and are clearly outlined during the booking process. Guests are responsible for reviewing and agreeing to the specific policy tied to the property they book.

Because we operate on behalf of multiple partners, refunds and cancellations are handled according to the individual property’s terms. If you have questions about a specific booking, please reach out to our team and we’ll help connect you with the appropriate partner contact or assist where we can.

Bookings are considered fulfilled once confirmation and access instructions have been provided. Any changes or cancellations must be requested according to the property’s stated policy.

Still have questions? Reach out to us anytime at [email protected]

Tim Hubbard

Role at Corzly

At Corzly, Tim serves as Co-Founder and CEO, turning his experience scaling a global short-term rental portfolio into the way we support STR property managers and investors. Helping set the long-term vision for how the company supports growing short-term rental operators and investors with less operational drag, overseeing the playbooks, services, and performance standards we use on every property.

He stays close to every team—revenue, guest experience, listings, and automation—so he always has a clear pulse on partner results, company culture, and where Corzly needs to go next.

Background

Before Corzly, Tim spent over eight years implementing business management software for companies while building his own real estate and short-term rental portfolio. That mix of systems experience and hands-on investing gave him a deep understanding of both the tech and the daily realities of running STRs.

Today, Corzly runs 100% of Tim’s short-term rental portfolio, including a boutique short-term rental resort under development in Medellín, Colombia. Every new workflow, process, and operational improvement is tested on Tim’s own properties first—before it’s rolled out to Corzly’s partners.