We act as a service provider for our property partners, offering booking and guest support on their behalf.

PLEASE NOTE: Each property partner sets their own refund and cancellation policy. These policies may vary by property and are clearly outlined during the booking process. Guests are responsible for reviewing and agreeing to the specific policy tied to the property they book.

Because we operate on behalf of multiple partners, refunds and cancellations are handled according to the individual property’s terms. If you have questions about a specific booking, please reach out to our team and we’ll help connect you with the appropriate partner contact or assist where we can.

Bookings are considered fulfilled once confirmation and access instructions have been provided. Any changes or cancellations must be requested according to the property’s stated policy.

Still have questions? Reach out to us anytime at partners@corzly.com